Privacy Policy

QuickZaps Business Solution Private Limited (“QuickZaps”, “Company”, “we”, “our”, or “us”) recognizes the importance of maintaining the privacy, confidentiality, integrity, and security of personal and transactional information of all users who access our website, mobile applications, and services. This Privacy Policy describes how we collect, use, store, process, share, and protect your information when you interact with our digital platforms.

By accessing or using our website, applications, or services, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Our Commitment to Data Protection

User trust and data security form a fundamental part of our service offerings. We are committed to protecting user information against unauthorized access, misuse, loss, alteration, or disclosure. Our systems, procedures, and internal controls are designed to meet evolving industry security standards and regulatory requirements applicable to digital financial services.

We continuously review and update our privacy and security practices to safeguard user identity, transaction history, and account details against risks such as identity theft, fraud, and unauthorized activity.

2. Information We Collect

We may collect various categories of information in order to deliver our services effectively.

A. Personal Identification Information

This includes, but is not limited to:

• Full name

• Mobile number

• Email address

• Residential or business address

• Date of birth (where required)

• Identity proof and KYC documentation (such as Aadhaar, PAN, or other government-issued IDs, where applicable)

B. Account & Registration Information

When you register on our platform, we may collect:

• Login credentials

• Device identification details

• Location data (where required for transaction validation)

• Business details (for retailers, distributors, or partners)

C. Transactional Information

We collect and store information related to transactions conducted through our platform, including:

• Transaction ID

• Payment amount

• Service type (AEPS, bill payment, recharge, money transfer, etc.)

• Time and date of transaction

• Commission and settlement records

D. Technical & Usage Information

When you visit our website or use our applications, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent

• App crash logs and system activity

This information helps us improve system performance and detect fraudulent or suspicious behavior.

E. Communication Data

We may retain records of:

• Support tickets

• Emails and customer service interactions

• Feedback and complaint submissions

3. Use of Information

We use the collected information for purposes including, but not limited to:

• Providing and maintaining our services

• Processing payments and settlements

• Verifying identity and conducting KYC checks

• Fraud detection and prevention

• Monitoring system performance and security

• Improving user experience and service quality

• Sending service-related notifications and alerts

• Complying with legal and regulatory obligations

We do not sell, rent, or lease personal data or transaction history to any third party for commercial marketing purposes.

4. Sharing and Disclosure of Information

We may share user information only in limited and necessary circumstances:

• With banks, financial institutions, and payment partners for transaction processing

• With regulatory authorities, law enforcement, or government agencies when required by law

• With service providers assisting in hosting, analytics, communication, or technology infrastructure

• With fraud prevention agencies for risk management

All such entities are obligated to maintain confidentiality and use information solely for authorized purposes.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance performance, remember preferences, and analyze user behavior. Cookies help us improve website functionality and ensure secure sessions.

Users may disable cookies via browser settings; however, certain website features may not function properly without them.

6. Data Security Measures

We employ a combination of technical, administrative, and physical safeguards to protect information, including:

• Data encryption

• Secure servers and firewalls

• Multi-layer authentication controls

• Restricted internal access to sensitive data

• Regular security audits and monitoring

While we strive to protect information, no system can guarantee absolute security.

7. Data Retention

We retain personal and transactional information as long as necessary to:

• Provide services

• Meet legal, regulatory, tax, and audit requirements

• Prevent fraud and misuse

After the retention period, data may be securely deleted or anonymized.

8. User Rights

Subject to legal requirements, users may request to:

• Access their personal information

• Correct inaccurate data

• Request account deletion

• Withdraw consent where applicable

Requests can be made via our official support channels.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

10. Children’s Privacy

Our services are intended only for individuals above 18 years of age. We do not knowingly collect data from minors.

11. Legal Disclosure

We may disclose user information if required to:

• Comply with legal processes

• Enforce our terms

• Protect rights, property, or safety of the Company, users, or the public

12. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Updates to This Privacy Policy

We may revise this Privacy Policy occasionally to reflect changes in our services, technologies, or legal obligations. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at:

QuickZaps Business Solution Private Limited

Email: contact@quickzaps.co

Address: 929 Bhutani Alphathum, Sector 90, Noida, Uttar Pradesh

Phone: +91 979-995-1484